Items shipped outside of the United States are subject to duties, taxes, handling and/or other miscellaneous charges as defined by the country of import. These fees are not included in the cost of your order and therefore can not be reimbursed by Fraîcheur Ice Globes.
Customs regulations in the U.S.A. require that we display the full product value on the front of the package (this includes products that are purchased at a discounted price or are part of a promotion). Please check with your country’s customs office to determine what these additional costs will be prior to placing your order.
At the moment all orders fulfilled by Fraîcheur Ice Globes are dispatched within the United States so you may be asked to pay customs import Tax or VAT charges if your order passes through your local customs office.
Fraîcheur Ice Globes will not refund these charges.
Unfortunately, we have no control over these charges or the costs applicable as these vary from country to country.
We recommend you contact your local customs office to find out more about any possible charges you may be required to pay.